Recent changes to the EMO online service

June 2025

Removing start time and end time of monitoring

You no longer need to enter the overall start time and end time of monitoring.

There has been feedback that you don’t always know the start and end times and they are not on the licence. The installer will use 00:00 for the start time on the day monitoring starts and 23:59 for the end time on the day monitoring ends.

Making overall end date of monitoring mandatory

You can no longer submit an EMO form without entering the overall end date of monitoring.

Monitoring end date is needed by the installer to ensure monitoring stops at that date. It can be found on the licence.

Making end date of monitoring for each monitoring requirement mandatory

You can no longer submit an EMO form without entering the end date for each monitoring requirement that is added. For example, Trail monitoring.

End dates are needed by the installer to ensure monitoring stops at that date. They can be found on the licence for each monitoring requirement.

Splitting risk information question

You now need to check if there are any alerts against the device wearer and record that information in the form. If you know of any known risks at the installation address you should also select the appropriate option.

There has been feedback that you won’t always know about risks at the installation address such as dangerous animals but do know about any alerts against the device wearer such as violent behaviour. To make it easier for you to answer the risk question has been split into two questions in the service.

Improvement to installation address page to enable easy selection of device wearers fixed address

You can now select the device wearer’s fixed address to use as the address where installation of the electronic monitoring device will take place.

There has been feedback that it was time consuming and onerous to manually enter the same address twice. You will now be able to select the device wearer’s address for the installation address.

Download PDF

You can now download a PDF of your submitted form directly from the download button on the summary page.

You often need to download a copy of the form for your records and to send it to probation and police. The old process of printing to PDF and then saving that PDF was not intuitive.